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PCU Newsletter – Winter 2019/2020

December 23rd, 2019



 

PCU News – Winter 2019/2020

Merry Christmas and a Happy New Year to you! As we move into the next decade we’re going to make your membership better than ever. Here’s what we’re up to…

REMINDER: Silverburn branch is moving!

Note that the move has been delayed from its original date of 6th January 2020 to 27th January 2020.

Christmas/New Year opening times at PCU

Our branches will shut early or be closed on some days over the Christmas/New Year period. Opening days and hours include:

Christmas Eve Christmas Day Boxing Day New Year’s Eve New Year’s Day 2nd January
Silverburn 9am-2pm Closed Closed 9am-2pm Closed Closed
Maryhill 9am-2pm Closed Closed 9am-2pm Closed Closed
Possil 10am-2pm Closed Closed 10am-2pm Closed Closed
Royston 10am-1pm Closed Closed 10am-1pm Closed Closed
Admin office 9am-2pm Closed Closed 9am-2pm Closed Closed

PCU Member Survey 2019 results

We say thanks again to all who participated in our 2019 member survey and appreciate your feedback. Results from the survey included:
  • 96% rated PCU services as good or excellent
  • 97% rated their membership experience as being good or excellent
  • 97% would recommend PCU to to others
We’ve also taken any comments about where we can improve on board and are taking steps to implement these. If you have more feedback to give, feel free to get in touch!

Benefit payments over Christmas

Members who receive universal credit or other benefits may have payments made early due to the bank holidays over the festive period. These include:

Due date Payment date
25 December 2019 24 December 2019
26 December 2019 24 December 2019
1 January 2020 31 December 2019
2 January 2020 31 December 2019

Full details are available on the gov.uk website.

A note to our members

As a credit union, PCU is committed to the founding principle of working within the local community so that people can save together and get fair credit. Getting credit is based on member savings, as well as the ability to repay any loan a member applies for. Loan decisions we make are based on these two main factors.

Bear this in mind when applying for a loan from us.

Check our Facebook and Twitter pages for the latest updates:

Pollok Credit Union - Facebook

Pollok Credit Union - Twitter

 

Christmas/New Year opening times

December 10th, 2019

 

Our branches will shut early or be closed on some days over the Christmas/New Year period. Opening days and hours include:

 

Christmas Eve Christmas Day Boxing Day New Year’s
Eve
New Year’s
Day
2nd January
Silverburn 9am-2pm Closed Closed 9am-2pm Closed Closed
Maryhill 9am-2pm Closed Closed 9am-2pm Closed Closed
Possil 10am-2pm Closed Closed 10am-2pm Closed Closed
Royston 10am-1pm Closed Closed 10am-1pm Closed Closed
Admin office 9am-2pm Closed Closed 9am-2pm Closed Closed

(NOW CLOSED) Take the 2019 PCU Member Survey

November 18th, 2019

 

PCU are today launching a survey to collect information on the services we provide, and our members’ opinions of them. We value the feedback of our members highly, and want to use it in order to improve and refine these services.

The survey only takes a few minutes and would greatly benefit in helping us understand what you want from your membership of PCU.

PCU Royston move to community hub complete

November 7th, 2019

PCU Royston new location – 174 Roystonhill, G21 2LN

 

PCU are proud to announce that this week we completed our move of the Royston branch to the Roystonhill Community Hub.

The branch is at 174 Roystonhill (G21 2LN), so if you are a Royston member or are in the local area make sure to head there.

Opening times are:
Tuesday 10am-2pm
Thursday 10am-2pm

Membership fee due at end of September

September 24th, 2019

 

A reminder to all members that the annual £7.50 membership fee will be collected from your account on Monday 30th September.

Please ensure you have available funds in your account on the 30th September so that your PCU account remains active.

New apprentice at PCU

August 26th, 2019

Robina and Sophie (right)

On Monday we welcomed our new QA apprentice, Sophie Hamilton, to PCU.

Sophie is 16 and just recently left school to start working life. She is from the Pollok area and therefore local to PCU.

She took an interest in our apprenticeship because of her studies of business and admin in school. In her spare time, she enjoys running and watching football.

We are excited about Sophie working at PCU and are sure she will learn much in her time here.

We are hiring!

August 19th, 2019

 

Job: Customer Advisor (part time)

Hours: 25 per week

Location: Silverburn (must be flexible to work in any of our other branches if required)

Pay: £15,000 per annum (pro rata) + 3% pension contribution

The successful candidate must have experience of working in a high pressure environment with a large volume of counter transactions; they must be an excellent communicator with good numeracy skills and be able to work well in a team.

Please send CVs to info@pcu.org.uk

Closing date for applications 30th August 2019

Interviews will be held week beginning 2nd September for shortlisted candidates

Problem with lines at Maryhill branch

August 12th, 2019

A outside view of the Maryhill branch

There is a fault with the BT lines at the Maryhill office today therefore we cannot answer any calls. We will let you know as soon as they are in working order again.

UPDATE: The lines at Maryhill are now working again.

Reduced operating hours at Silverburn

August 12th, 2019

A front outside view of the PCU office at Silverburn

We apologise to all our members, especially those who use our Silverburn Branch, that due to staff illness and annual leave we will have to reduce our operating hours at this Branch for the next four weeks. The new operating hours from Monday 12th August 2019 shall be:

Monday to Friday: 10am until 4pm 
Saturday: 9am until 1pm

We also ask for your patience when calling the office as we can only answer a limited number of calls.

For all general enquiries then please email: info@pcu.org.uk

Join the Board of Directors

February 6th, 2019

 

Pollok Credit Union, is open to all those who live and work in the “G” post code area. It is a cooperative, “not for profit” organisation owned by its 7,500 members for whom it provides simple and affordable savings and loans services, mainly for those without access to mainstream finance or in financial difficulty. The Board wishes to expand its skills base and would welcome applications from individuals with relevant financial, community and business experience, aligned with a belief in social justice and financial inclusion. If you wish to become a proactive Board member and make a personal contribution, which you will find hugely satisfying and worthwhile, help the present Directors in developing and expanding the business of an ethnically based organisation that provides essential financial support to the least privileged in our society then please apply.

 

Closing date for return of completed forms: Friday 22nd February at 5pm

 

Please return forms to any of our branches during working hours or email completed and signed documents to jgarrity@pcu.org.uk

 

Download a Director Application Form (doc)