A day in the life of PCU Royston

August 14th, 2017


North Glasgow Credit Union in Royston was faced with closure, PCU stepped in to prevent its users losing local financial services. At that time, Anne Campbell was a volunteer with North Glasgow.

When PCU took over the branch in 2015, it retained the volunteers and created paid roles to ensure continuity in the community branch. The recognised local faces helped to reassure customers that although the name of the CU had changed, they could still expect a friendly, reliable service.

Now a Customer Advisor, Anne Campbell tells us what a day in the life of the branch is like.